Important about your visit

Your visit at Universeum is currently affected by the corona pandemic, construction work and the West Link Project (Västlänken). We do everything we can to make your visit as good as usual, albeit a little different.

 

Safe and secure visits

We all need to take responsibility and do what we can to stop the spread of covid-19. We have taken several precautions to minimize the risk of spreading the coronavirus at Universeum. The safety of our visitors, employees, and animals are our number one priority.


How we make your visit safe and secure:
  • We have limited our visitor capacity.
  • We only accept visitors with pre-purchased entrance tickets in order to spread the visitors throughout the day.
  • We have limited the length of the visit to a maximum of 2.5 hours.
  • We have decided on a path through the house for all visitors to follow. Look for the signs.
  • We have paused all activities that may cause crowds. This means that we can not have experiments in the Chemistry Lab. Instead, we focus on activities where you can explore and discover on your own. Look for the QR codes in the house or ask the explainers for help. Our explainers also do spontaneous experiments and activities for individual groups.
What you can do to help ensure a safe and secure visit:
  • Keep a distance from other parties.
  • Wash your hands often. On all levels except level 2 there are toilets and around the house there are stations with hand disinfection.
  • Avoid visiting us if you are ill or have the slightest symptoms.

 

Tickets and annual passes

Due to the corona pandemic, tickets and annual passes are only sold online and most visits must be pre-booked with arrival time.


Entrance tickets

Tickets are pre-sold in our ticket shop. In connection with the purchase, you book arrival time for your visit. We let in a limited number of visitors each arrival time.


Annual pass

Annual passes are pre-sold in our ticket shop. To see the validity of your annual card, log in to My pages.

If you have an annual pass you do not need to book an arrival time. We have reserved a certain number of spots for visitors with annual passes.


Entrance tickets via hotels

If you have bought entrance tickets via hotels or other partners to Universeum you do not need to book an arrival time.

 

Construction work

Right now it’s a bit messy, at Universeum as well as in the world. Our house is both being rebuilt and expanded, so that we can offer new and better experiences. During the construction period, parts of the house are closed:

  • Water’s Way is closed for the time being. The exhibition can not be kept open in a safe way during the construction of the visualization dome.
  • The last part of the Rainforest, from level 3 and down through the monkey enclosure, is closed. Passages and spaces are too small for visitors as long as the pandemic law requires a number of square meters per person.
  • Jobland has closed for good to make room for Miniverseum, a completely new world for the very youngest. Miniverseum is scheduled to open in July.
  • The restaurant is closed for renovation. Our new restaurant, with a completely new design and menu, opens in June.
  • The foyer is partially closed with a temporary ticket desk, shop and entrance barriers. The new foyer will be ready this summer.
Monkeys on levels 1

You can see monkeys as usual from the foyer on level 1.

 

Food and coffee

Until our new restaurant and café opens in June, we unfortunately do not have the opportunity to offer food and coffee. It also depends on the pandemic law, which limits the number of people sitting per table to one person. Drinks and snacks are available for purchase at the ticket desk.